The team at the Southbound Group was a pleasure to work with during our home buying experience in the Nashville area. We were moving from Knoxville, so we had to be efficient with our time when looking at houses. We had a tight window to look at houses, and Melisa was a wonderful host as she showed us a full slate of houses that fit our search parameters. When we didn’t find the perfect match that day, she met with us again two days later on short notice for a house we really wanted to see. That house ended up being our new home, and we couldn’t be more excited.
The Southbound Group functions as a well-oiled machine. They each take on different roles at different stages of the process, and it really does make for an efficient, frictionless buying experience. Even better, when a member of the team has an unavoidable obligation that results in a time conflict, someone else can step in without a drop in the level of service. This allows for everything to be scheduled around a timeline that works best for you. They work in a highly professional manner while still projecting a feeling of friendliness that demonstrates that their clients’ needs and wants are of the utmost importance to them.
We will absolutely recommend the Southbound Group to our friends and family. If the day ever comes that we are again looking to buy a new home, we hope to be able to work with the Southbound Group.